Community education: This resource is designed to help people understand practical, responsible ways to strengthen their communities through voluntary service.

Safety is part of responsible service

A volunteer project should improve a situation without creating unnecessary risk. Good intentions do not make an unsafe task appropriate. Before beginning, consider the location, tools, materials, traffic, weather, people involved, and whether the work requires training you do not have.

Choosing a safer project is never a failure. Responsible service includes knowing what not to do.

Stay within your abilities

Avoid work that requires professional knowledge, specialized tools, heavy equipment, electrical repair, construction, medical treatment, hazardous-material handling, climbing, or other training you do not have.

If a project changes and becomes more difficult than expected, stop and reassess it. You are not required to finish a task that becomes unsafe.

Recognize common hazards

Volunteers should use extra caution around traffic, moving vehicles, unstable ground, sharp objects, needles, chemicals, unknown liquids, broken glass, aggressive animals, electrical equipment, deep water, fire, and severe weather.

Do not touch or investigate suspicious or hazardous material. Move away and report it to the responsible property owner, organization, agency, or emergency service when appropriate.

Use basic protective equipment

Simple supplies can reduce common risks. Depending on the project, this may include work gloves, closed-toe shoes, eye protection, sunscreen, water, reflective clothing, a litter grabber, or other ordinary protective equipment.

Protective equipment does not make a dangerous activity safe. It should support an otherwise appropriate task.

Respect traffic and public movement

Do not work in active roadways or places where drivers may not see you. Stay clear of traffic lanes, driveways, loading areas, and other moving vehicles.

Avoid blocking sidewalks, entrances, transit areas, emergency exits, or accessible pathways while volunteering.

Respect property and permission

Do not enter restricted areas or alter property without authorization. Painting, repairing, trimming, planting, removing vegetation, installing objects, or moving equipment may require permission even when your goal is to improve the area.

If you are unsure who controls the property, find out before beginning.

Use good judgment when helping people

If your project involves another person, respect their choices and boundaries. Ask before entering a home, moving belongings, photographing someone, or providing assistance they have not requested.

Minors should use appropriate adult supervision, particularly when helping unfamiliar people or working in unfamiliar locations.

Know when to report instead of act

Some of the most responsible volunteer actions involve recognizing a problem and notifying the people qualified to handle it. Fallen trees, damaged electrical equipment, structural hazards, large illegal dumping, dangerous animals, serious roadway hazards, medical emergencies, and crimes in progress are examples of situations that may require professionals or emergency services.

Community service should never require you to put yourself or others in danger.

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